Pricing

Simple, Scalable Pricing

Automate insurance compliance—or let our team handle it for you.

SOFTWARE + EXPERT REVIEW

Jones Platform

Automate compliance. Manage insurance at scale.

COMPLIANCE CONCIERGE

Jones Operator

Let Jones handle compliance for you.

Trusted by

300+ industry leaders

Core Capabilities

Built for Scalable Compliance Workflows

Automated Collection

Send requests and follow-ups automatically until documents are received.

Compliance Tracking

Monitor compliance status and quickly identify and resolve gaps.

Centralized Records

Manage all vendors, tenants, and projects in one unified view.

Smart Alerts

Get automated reminders for expirations, gaps, and required actions.

Document Storage

Store and organize insurance documents with easy access.

Reporting & Insights

Track performance with dashboards and exportable reports.

Audit Trail

Keep a complete history of documents, actions, and updates.

Team Collaboration

Collaborate with notes, mentions, and shared communication.

Benefits of the Jones pricing model

Flat fixed fee, no usage caps

Jones is priced per record, per year, with unlimited COIs and lease extractions, so budgeting stays simple.

No fees passed to vendors

Jones never charges your vendors or subcontractors, so you get faster turnarounds and fewer delays.

Software + Expert Review

Jones Platform

AI-powered, expert verified management of your insurance work.

How it works

Manage day-to-day insurance tasks in Jones Software and maintain full ownership of workflows and processes.

Perfect for

Companies centralizing and streamlining insurance

Why this plan

Flexibility and control of the workflow

Success Stories

“Jones has the right balance of technology and human expertise to solve the COI pain point. Our ROI is hours of employee time saved while improving our client experience.”

Jeff Bray

SVP Risk Management, Prologis

Increase in compliance rate

0 %

Time to recover compliance after renewal

< 0 wks

Reduction in claim payouts across portfolios.

0 %

Concierge

Jones Operator

Personal, expert-led service with AI support for faster, cleaner compliance outcomes.

What teams hand off

Perfect for

Teams that want compliance fully managed

Why this plan

Free up time and reduce operational load

Success Stories

"We went from 10 hours per person per week to no more than 2 hours a week—a 75% time savings across the team. Jones Operator took a huge volume of manual and repetitive tasks off our plate and allowed us to to focus on the really critical things that require personal touch."

Kathleen Schearing

Director of Finance & Administration, CFI

Faster vendor approvals

~ 0 wk

Contractually guaranteed collection

0 %

Time savings across the team on COI-related tasks

0 %

Compare Plans

Plans At A Glance

Feature/Capability

Jones Platform

(Software + expert review)

Jones Operator

(Compliance concierge)

Foundation

Central insurance record hub (vendors/tenants)

Requirements configuration (by record/project/property)

Review trail & history log (review results, reports)

Roles, permissions & decision controls

Portfolio reporting, analytics & data exports

Ancillary document management (contracts, W-9, licenses)

Account implementation, configuration & training

Verification & Review

Auditing standards review & optimization

AI-accelerated expert reviewed compliance report

AI-generated compliance snapshot

AUTOMATION & WORKFLOW

Automated collection & renewal workflows

Renewal tracking & alerts

Structured gap resolution workflows

Exception/Waiver Request workflow (if enabled)

Team collaboration (notes, mentions, tasks)

Vendor/Tenant Experience

Vendor/Tenant self-serve compliance portal

Uploads + status visibility in one place

Guided remediation notifications

AI Customer Support Agent

Human-driven Customer Support Specialist

Branded email integration

INTEGRATIONS

Integrations with core systems*

Real-time sync into connected workflows*

Concierge Services

Human-led outreach & collection

Inbound phone support

Inbox-centric document upload (upload via email)

Insurance document authentication

Insurance policy ongoing monitoring

Record cleanup, archiving, & ongoing data updates

Manual gap resolution assistance (edge cases)

*Available as Optional Add-On

Enterprise Add-Ons

Expand With Enterprise Features

API & Integrations

Connect to your existing tech stack via REST API

SSO

Single sign-on via SAML or OIDC

Certificate Holder Service

Manage certificate holder requirements

Tenant Portal

White-labeled portal for your tenants

Frequently Asked Questions

Key Questions Answered

How is pricing calculated?

Pricing is based on records per year, so you can budget predictably as your portfolio or project count scales.

Are there usage caps or per-document fees?

No. Your per-record pricing includes unlimited COIs and lease extractions for that record. No per-review or per-upload charges.

Do you charge vendors or subcontractors to submit COIs?

No. Jones never charges your vendors/subcontractors/tenants to submit insurance documents, which helps drive faster compliance.

What’s the difference between Jones Platform and Jones Operator?

Jones Platform is self-serve compliance with AI-accelerated, expert human review built-in. Operator adds a concierge team that runs outreach, follow-ups, and resolution work as an extension of your compliance team.

How quickly can we get live and what does onboarding look like?

Most teams start with a guided setup (requirements, workflows, and integrations if needed) and then roll out by portfolio, property, or project. Your Jones Customer Team will recommend the fastest path based on your volume and systems.

How can I learn more about Jones pricing?

Click Talk to Us, or email info@getjones.com, and one of our pricing experts will reach out to learn about your portfolio/projects, workflow, and integrations – then share the best plan and a clear quote.